Rejected at the bank, the moment I realized her identity — Episode 5

To save her son Yang, Zhao Ningxi needs 12 million for surgery. Hit by bank card limits, she applies for an increase. She encounters Song Fangfang, an arrogant teller who blocks her at every turn. Simple procedures are stalled by absurd demands for proof of identity. Ningxi endures it all for her child. Just as the process nears completion, she sees a photo on her phone of Yang with his mother, Song Fenfen. She realizes with horror that the woman bullying her is Yang's own mother.